Terms and Conditions

Effective date: 28 September 2026

Welcome to the website of Vosloo Specialist Surgeon Pty Ltd, the practice of Dr Wesley A. Vosloo (“the Practice”, “we”, “us” or “our”).

By accessing or using this website, you agree to the terms set out below. If you do not agree with these terms, please do not use the website.

1. Purpose of this website

This website provides general information about Dr Wesley A. Vosloo, the Practice, surgical conditions and procedures, patient information, practice locations and related services.

The information is intended to help patients and other visitors understand the Practice and its services.

The website does not replace a consultation with a qualified healthcare professional.

Information provided on the website should not be regarded as a diagnosis, medical advice or a recommendation for a particular treatment.

2. No doctor-patient relationship

Submitting an enquiry, completing an online form, sending an email or otherwise communicating with the Practice through this website does not by itself establish a doctor-patient relationship.

A doctor-patient relationship is established through the appropriate clinical process and consultation.

3. Medical emergencies

This website and the Practice’s routine communication channels are not monitored for medical emergencies.

Do not use this website, email, online forms or routine telephone communication for an emergency.

If you have a medical emergency or are acutely unwell, please go to your nearest emergency unit or contact the appropriate emergency medical service.

4. Appointments

Information submitted through an online enquiry or appointment request does not constitute confirmation of an appointment.

Appointments are subject to availability and confirmation by the Practice.

The Practice may contact you using the contact details supplied to confirm, change or discuss an appointment.

5. Accuracy of information

We aim to keep the information on this website accurate and up to date.

However, medical information, practice arrangements, procedures, fees, medical-aid requirements and other information may change.

Information on this website should therefore be considered general information and should not be relied upon as a substitute for information provided directly to you by the Practice in relation to your individual circumstances.

6. Treatment and clinical decisions

The appropriate treatment for a patient depends on the individual’s diagnosis, examination, investigations, medical history, overall health and other relevant circumstances.

Information about procedures or conditions on this website does not mean that a particular procedure or treatment is appropriate for every patient.

Treatment decisions are made following appropriate clinical assessment and discussion between the patient and treating healthcare professional.

Where surgery is considered, the relevant benefits, alternatives, risks and expected recovery will be discussed as appropriate to the patient’s circumstances.

7. Fees and medical aid

Information on this website relating to fees, medical aid, authorisation or billing is provided for general guidance.

Medical-aid benefits, exclusions, limits, co-payments and authorisation requirements vary between medical schemes and plans.

Medical-aid authorisation does not necessarily guarantee that all costs will be covered.

Patients remain responsible for confirming their benefits and understanding any applicable exclusions, limits or co-payments with their medical aid.

Separate accounts may be issued by the surgeon, hospital, anaesthetist, pathology laboratory, radiology service or other healthcare providers involved in a patient’s care.

8. Website forms and information submitted

You agree to provide information that is accurate and complete when using forms or other communication facilities on this website.

You should not knowingly submit false, misleading or fraudulent information.

Personal information submitted through this website will be handled in accordance with the Practice’s Privacy Notice.

Please do not submit information through a website form where immediate medical attention is required.

9. Intellectual property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, design elements and other materials, is owned by or licensed to the Practice and is protected by applicable intellectual-property laws.

You may view and use the website for your own personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, commercially exploit or republish substantial portions of the website without prior written permission from the Practice, except where permitted by law.

10. Third-party links

This website may contain links to websites or services operated by third parties.

These links are provided for convenience or additional information.

The Practice does not control third-party websites and does not necessarily endorse their content, services or privacy practices.

You access third-party websites at your own risk and should review their applicable terms and privacy policies.

11. Website availability

We aim to keep the website available and functioning properly but do not guarantee that the website will always be available, uninterrupted or free from errors.

The Practice may modify, suspend or discontinue any part of the website without notice where reasonably necessary.

12. Limitation of reliance

To the extent permitted by law, the Practice does not accept responsibility for decisions made solely on the basis of general information published on this website without appropriate professional consultation.

Medical information must be considered in the context of the individual patient’s circumstances.

Nothing in these Terms and Conditions is intended to exclude or limit any right or protection that cannot lawfully be excluded or limited under applicable South African law.

13. Privacy

Your use of this website is also subject to our Privacy Notice, which explains how personal information submitted through the website may be collected, used, stored and protected.

Please read the Privacy Notice before submitting personal or medical information through this website.

14. Changes to these terms

We may update these Terms and Conditions from time to time.

Changes will become effective when the updated version is published on this website. You should review this page periodically if you continue to use the website.

15. Governing law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising in connection with the use of this website will be subject to the applicable laws and jurisdiction of South Africa.

16. Contact

If you have questions regarding these Terms and Conditions, please contact the Practice:

Vosloo Specialist Surgeon Pty Ltd
Dr Wesley A. Vosloo
Mediclinic Midstream, Suite 206 Main Hospital
Cnr Midstream Drive & Midstream Hill Boulevard
Midstream Hill, Midstream, 1692

Telephone: 012 652 9491 / 012 652 9496
Email: admin@drwvosloo.co.za

Please note: Routine Practice communication channels are not monitored for medical emergencies.